A specialist practice. Founder-led throughout.
Ratings recovery,
stabilisation, management.
Play Store and App Store ratings recovered above the line where installs convert, then held — with monthly rating intelligence. Direct founder oversight throughout.
For consumer apps and funded businesses where the Play Store rating directly affects install conversion, acquisition cost, and investor confidence. Mandate scope runs from a baseline rating audit through to sustained, ongoing management. Not crisis PR: structural work on the rating layer.
- Baseline rating audit: where the rating stands, what is dragging it, and the gap to the install-conversion line
- App-store ratings recovery and review-base management — Google Play and App Store
- Continuous maintenance: holding the rating at target month over month, at any review scale
- Review-response strategy and feedback-intelligence systems
- Rating stabilisation ahead of fundraising or M&A, where storefront trust shapes investor confidence
Every ongoing engagement runs on a monthly read of where the rating stands and what is moving it — so the product team works on what actually moves the number, not noise.
- Rating health: where the rating moved over the month, and why
- Complaint themes ranked by rating impact, with the corrections most likely to reduce negative inflow
- Competitor rating and review-signal benchmarking — where you stand against comparable-scale apps
- Category and positioning context relevant to the active mandate
The free Rating Check previews this read; clients get it every month, tracked over time.
Where a mandate calls for it, a few adjacent capabilities are available — only in service of the rating work, never as standalone tracks: store search visibility, and reputation on adjacent platforms such as Google Business Profile, Trustpilot, and Glassdoor.
How the rating itself is recovered is the method — commercially sensitive, deliberately not described here, and walked through under NDA in the diagnostic. See On method, below.
What the monthly read looks like
An illustrative extract from the monthly rating intelligence. The structure is what clients receive; the names and figures shown here are representative, not client data.
Rating health
Holding inside the 4.2–4.5 target band · above 4.0 for the 9th consecutive week
Complaint themes, ranked by rating impact
Competitor position — comparable-scale apps
Illustrative extract. Clients receive the full read monthly, tracked over time — the free Rating Check previews it on your real app.
What recovery looks like
One anonymised mandate — a consumer-finance app above 100,000 reviews, carried above the 4.0 install-conversion line and held. Representative; figures shared with consent.
How engagements are structured
Every engagement begins with a private diagnostic — a focused conversation about the context, the objective, and whether there's genuine fit. From there it runs as a defined project or an ongoing retainer. No generic proposal stage, no pre-packaged tier; the mandate is built around the specific problem.
On method
A fair question here is how the rating work is done. The method is commercially sensitive — deliberately not described on this site, and walked through openly under NDA in the diagnostic. What can be said: the mandate is the rating layer itself, it needs no product changes to begin, and it is not crisis PR. Ask directly on the call; it gets a straight answer.
How we engage
A straight answer
on fit.
Every engagement gets founder-level attention, not account management. If RIENVOR isn't the right fit for what you need, that is said directly at the diagnostic stage. No pitch, no pressure.
Confidentiality
Discreet by design.
Always.
Every engagement operates under strict confidentiality. RIENVOR does not reference clients publicly without explicit consent. NDAs are available at first contact.
The right starting point
A private conversation
is where it begins.
Not a proposal. Not a quote form. A focused discussion to understand the context and determine genuine fit.
Or reach out directly at [email protected]